Delivery & Return
Fast & Reliable Delivery – Flexible Return Options
At Shopatseven, we ensure a seamless shopping experience with reliable delivery options and fair return policies. Please review the details below to understand our process.
Delivery Options Overview
Shopatseven provides multiple shipping options to ensure your orders arrive safely and on time. Whether you're shopping within Accra, across Ghana, or internationally, we have reliable delivery partners to serve you.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order
Delivery Services & Pricing
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Free & Discounted Delivery |
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Delivery for orders of 15 products or more. |
FREE |
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Delivery fees for orders above ¢1500. |
-50% |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
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Shipping Partners: We work with trusted delivery services to provide the best experience |
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Accra Deliveries Yango: Fast and reliable deliveries within Accra. |
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Deliveries Outside Accra (Within Ghana) STC & VIP – Trusted transport services for deliveries to locations outside Accra. |
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International Shipping: DHL & FedEx – Secure and efficient international shipping options. |
Customers can specify their preferred delivery service during checkout
Exchange or Return of Goods
We accept returns and exchanges only under the following conditions:
- The product must be in its original condition and include all components.
- We do not accept returns for dirty or used products.
- No returns or refunds for issues caused by the customer (e.g., wrong size ordered, mishandling).
- Returns must be requested within 24 hours of receiving the product.
- Damaged products are non-returnable.
FAQs
We specialize in fashionable wear, including shirts, clothes, shoes, pants, and accessories. Whether you're looking for casual outfits or stylish formal wear, we've got you covered!
- Accra: Same-day or next-day delivery via Yango.
- Outside Accra (Ghana): 2–5 business days via STC or VIP.
- International: Shipping time varies depending on the destination and chosen courier (DHL or FedEx).
Yes! We offer free delivery for orders of 15 or more products. Additionally, if your total order exceeds ¢1500, you get 50% off the delivery fee.
Returns are accepted within 24 hours of receiving your order, provided that:
✅ The product is in original condition with all components intact.
❌ Returns won’t be accepted for used, dirty, or damaged products.
❌ No refunds if the issue is caused by the customer (e.g., wrong order placed).
You can reach us via email at shopatseven@gmail.com for any inquiries regarding orders, deliveries, or returns.
