Refund & Return Policy

At Shopatseven, we strive to provide quality fashion products and excellent customer service. Please read our refund and return policy carefully before making a purchase.

Returns & Exchanges

We accept returns and exchanges only if the following conditions are met:

• All components of the product must be present and in their original condition.
• The item must be clean and unused. We do not accept returns for dirty or worn products.
• The return request must be made within 24 hours of receiving the product.
• The product must not be damaged. Damaged items are not eligible for returns.
• The issue must not be caused by the customer (e.g., wrong size ordered, personal damage).

If any of the above conditions are not met, the return request will be rejected.

Refunds

We do not offer refunds for returns that do not meet our policy requirements. Refunds are not available if the issue is due to customer error.

If your return is approved, we will process the refund to your original payment method. Processing times may vary depending on your bank.

Exchanges

Exchanges are only accepted for defective or incorrect items. If you received a wrong or faulty product, please contact us within 24 hours of receiving your order.

Shipping for Returns

• Customers are responsible for the return shipping cost.
• We recommend using a trackable shipping service to ensure your return is received.

Need Assistance?

If you have any questions about returns or refunds, contact us at info@shopatseven.com for support.